Welcome!

Dear Franchise Partners & Team Members,

As we close out 2023 and come together to celebrate our Annual Reunion, we are filled with gratitude and humility. Each one of you has helped to create what is now a truly world-class, values-based, purpose-driven, socially conscious, tech-enabled, results-obsessed, and high-performance organization.

The success of this brand relies on the inter-connectedness of our three-legged stool— Franchise Partners, Team Members, and Vendor Partners. We listen, fulfill, and delight one another as a Team of Teams to thereby listen, fulfill and delight our clients as we help remove the stress of their transitions or the anxiety of their clutter.

Winning in this business is quite simple. If we consistently provide a better experience for our clients than their alternatives, we win. We do this by consistently living each of our core values, and our company purpose to Move the World. We do this by giving trust to each other openly and being vulnerable with one another. By embracing this foundation of trust, we can engage in healthy conflict that leads to committed decisions, a willingness to be held accountable and to hold one another accountable, putting the results of the brand above anything else.

As we enter another year as an iconic brand, we must appreciate and leverage the heritage that has led us here, and embrace the change, innovations, and disruptions that will continue to elevate our status in the industry and beyond.

This Reunion is a critical opportunity for Franchise Owners and Team Members to learn, grow, and support each other in their personal and professional journeys. As an organization, we are on the path to becoming a Billion-Dollar Brand. No matter where you are on your journey, take advantage of this opportunity and this platform to stretch your comfort zone, and succeed by whatever definition that means for you both personally and professionally.

We look forward to continuing to support and facilitate that journey for you, and we are excited to welcome you to Reunion 2024!

WHOOHUNK!